Frequently Asked Questions

Yes. All our commercial kitchen equipment is manufactured from 304 (18/8) stainless steel, which meets EC Regulation 1935/2004 requirements for food contact materials. Selected product lines also carry WRAS certification tested to BS6920 at 65°C, covering UK water regulations compliance.

WRAS (Water Regulations Advisory Scheme) certification confirms that products do not cause waste, misuse, or contamination of the water supply. Our UK58011L/C/R series holds WRAS certification under BS6920 at 65°C, valid until January 2028. Certified by Ningbo Saitong Testing.

Yes. We use 304-grade stainless steel (AISI 304 / EN 1.4301), commonly known as 18/8, containing 18% chromium and 8% nickel. This is the industry-standard food-grade material for commercial kitchen equipment.

Grade 304 (18/8) contains 18% chromium and 8% nickel, offering superior corrosion resistance. Grade 430 has 17% chromium with virtually no nickel. Grade 304 is the preferred material for commercial kitchens due to its durability and food safety compliance.

Yes. We offer full OEM and ODM services. Provide drawings, specifications, or samples, and our engineering team will create the fabrication plan. We adjust dimensions, material thickness, surface finish, and add custom features as required.

For standard products, there is no MOQ — single-unit orders accepted. For OEM/ODM custom projects, MOQ typically starts from 50–200 units per model, depending on design complexity and material requirements.

Yes. We provide OEM branding including laser-engraved logos, embossed nameplates, screen-printed branding on back panels, and custom packaging. Provide your artwork and preferred placement.

In-stock standard products: dispatch within 7–15 working days. Made-to-order: 20–35 working days depending on volume and complexity.

Sea freight to UK/European ports: 25–40 days. Air freight and express courier available for urgent orders at additional cost.

We offer FOB (Shenzhen/Guangzhou), CIF to major UK/European ports, and DDP for certain destinations depending on order size.

Yes, the UK is one of our primary export markets. Products are designed with UK regulatory requirements in mind, including WRAS certification and EC 1935/2004 compliance.

Full export documentation: Commercial Invoice, Packing List, Bill of Lading, Certificate of Origin, Material Test Certificates, and applicable certification copies.

Foshan, Guangdong, China — the heart of China's stainless steel fabrication industry, within 2 hours of Guangzhou and Shenzhen ports.

Quality control throughout production: incoming material inspection (mill certificates), in-process dimensional checks, weld inspection, surface finish inspection, and final pre-shipment inspection.

Yes. Standard 12-month warranty against manufacturing defects. Extended terms available for large-volume or ongoing supply arrangements.