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Yes. We use 304-grade stainless steel (AISI 304), commonly known as 18/8, containing 18% chromium and 8% nickel. This is the industry-standard food-grade material for commercial kitchen equipment, offering excellent corrosion resistance and food safety.

Grade 304 (18/8) contains 18% chromium and 8% nickel, offering superior corrosion resistance. Grade 430 has 17% chromium with virtually no nickel. Grade 304 is the preferred material for commercial kitchens due to its durability and food safety compliance.

We offer brushed satin (most common), mirror polish, and bead-blasted finishes. Custom finishes are available for OEM/ODM projects. All surfaces are easy to clean and meet commercial kitchen hygiene standards.

Yes. We offer full OEM and ODM services. Provide drawings, specifications, or samples, and our engineering team will create the fabrication plan. We adjust dimensions, material thickness, surface finish, and add custom features as required.

For standard products, there is no MOQ — single-unit orders accepted. For OEM/ODM custom projects, MOQ typically starts from 50–200 units per model, depending on design complexity and material requirements.

Yes. We provide OEM branding including laser-engraved logos, embossed nameplates, screen-printed branding on back panels, and custom packaging. Provide your artwork and preferred placement.

In-stock standard products: dispatch within 7–15 working days. Made-to-order: 20–35 working days depending on volume and complexity.

Sea freight to major international ports: 25–40 days depending on destination. Air freight and express courier available for urgent orders at additional cost.

We offer FOB (Shenzhen/Guangzhou), CIF to major international ports, and DDP for certain destinations depending on order size.

We export worldwide. Our primary markets include the UK, Europe, North America, the Middle East, Southeast Asia, and Australia. Contact us to discuss shipping to your specific location.

Yes. Our electrical products are CE certified and comply with applicable EU directives. Non-electrical products meet relevant international standards for food contact materials.

Yes. We supply WRAS-approved water fittings for the UK market. Our products (e.g., Sunmixer UK58011 series) are certified under BS 6920 at 65°C, with certification valid through January 2028.

Yes. Our manufacturing facility operates under ISO 9001 quality management systems. We maintain strict quality control throughout the production process from raw material inspection to final testing.

We provide a standard warranty covering manufacturing defects. Warranty periods vary by product type and are clearly stated in your contract. Contact us for specific warranty terms for your order.

Yes. Our team provides technical support for product installation, maintenance, and troubleshooting. We also offer spare parts for long-term product support.